Since 1997, Water One has built a solid reputation for its commitment to quality customer relationships, dependable service and its experienced team of technicians and management. Water One’s two California distribution centers service hundreds of chemical and non-chemical water treatment accounts spanning the Western United States and various industries, including manufacturing, HVAC and refrigeration, government, property management and more.
The employees of Water One are extensively trained and educated in all areas of water treatment, from the equipment to the products and the safety procedures. Water One and its employees are continuously researching new and innovative ways to save customers money, increase product performance and meet environmental goals. Water One has helped its customers save millions of dollars by conserving water and energy.
Water One’s elevated customer service standard is exemplified by the hand delivery of supplies and equipment free of charge and in a timely fashion, often meeting 1-2 day turnarounds. This practice also contributes to the safety and cleanliness of the facility and proper use of the products. In addition, Water One greets all phone calls with an attentive individual and uses no automated services. All technicians assigned to accounts are accessible via mobile phone and email at anytime and serve as 24-hour emergency contacts.
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